Wiki
Product wiki & knowledge base
Manuals, setup, temperature control, cleaning, safety, orders and warranty – organised so you can find the answer in one search.
Quick answers
The questions we get most
Can’t find it? Email support with your order number and the serial detail from the controller base.
Still stuck?
Guiding light. Lasting impact.
One year of basic support is included with every Elumara mat – setup, temperature and warranty questions all included.